For Closed Captioning Concerns, please Call or Email:
805-597-8500 [phone]
805-541-5142 [fax]
captioning@ksby.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should Be Directed to the Following:
ATTN: Mr. Joe Hansen
Director of Engineer
1772 Calle Joaquin
San Luis Obispo, CA 93405
Before sending a formal written complaint, we recommend you first contact us via phone or email. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your written complaint within 30 days.